T&C's

AN UP TO DATE VETERINARY CERTIFICATE of Vaccination will be required for Inspection at the time of admission. These must have been carried out at least 14 days prior to boarding.  NO DOG will be accepted unless it has been vaccinated against: Distemper, Infectious Hepatitis, Leptospirosis, Parvo virus, and Parainfluenza. If you choose to have the KENNEL COUGH VACCINE it needs to be given more than 3 weeks before arrival. Anything less and entry will be declined!

No CAT will be accepted unless it has been vaccinated against feline panleucopaenia, feline herpesvirus and feline calicivirus and feline FeLV All animals should be up to date with worm and flea treatments. 

We will also accept a recent titre test report showing current immunity in leu of vaccinations. Dogs must have a tag with the owners details engraved or written on it.

We have a selection of  bedding available but suggest you may want to bring your normal bed to help them settle but we can take no responsibility for any damage to bedding by your own pet. 

All food will be supplied unless a prescription or special diet.  Please ensure you advise us in advance of your pets dietary requirements with clear instructions on normal feed routines and quantities.  If you would prefer to supply your own food including Raw food this is acceptable but if insufficient food is supplied I will purchase the dogs normal feed if locally available and charge the cost to the owner on collection.  If we are unable to source the normal feed a plain bland food will be given and charged to the owner.  Any food given will be checked against any allergies 

PAYMENT: A minimum £50 per pet, or payment in full (whichever is least) is required to secure your booking and the balance is due on the day of arrival. Bank transfers should be made to Kerri Moss & Lesley Cowley-Freeman Sort code 40-47-64 Account no: 75387027 Any additional charges must be paid on collection i.e. additional days due to delays.  Once the deposit has been paid the boarding dates can be changed if possible. In certain circumstances, if the booking is cancelled 56 days before the first day of boarding then we may refund a percentage of the deposit.  Once an animal has been checked in the entire booked stay must be paid for.

We charge our kennels and catteries per working day. Overnight stays will be charged for the following day. We do not charge 24hrs from drop off to pick up time.

For safety reasons boarding of any dog will only be accepted after we meet with the dog & owner, we reserve the right to refuse any animal deemed unsuitable.

On admission owners of the animal must leave:

1. Their full name and address
2. Their home telephone number regardless whether they will be at home or not
3. A contact telephone number
4. The veterinary practice details that the animal attends

ANY MEDICATION that needs to be  administered must be supplied on admission with clear and precise details of dosage and frequency.

We reserve the right to re-home, sell or otherwise dispose of the animal at our discretion any boarded animal that has not been collected WITHIN 14 DAYS of their collection date AND whereby no communication has been received from the Owner,.

VETERINARY ATTENTION. Whilst pets boarded will receive every care and attention, they are boarded at the risk of the owner and we can accept no liability for any problems such as stress or ill-health arising from their visit. Should any animal require treatment, we reserve the right to call a veterinary surgeon and act upon their advice, we will initially call the animals normal practise but may have to use our own local practise in an emergency.  All veterinary expenses incurred to be met by the owner of the animal.